SHIPPING GUIDE
Production Time
Our products are crafted with care, and production times vary depending on the material. Please refer to the table below for estimated production durations:
| Material | Average Production Time |
|---|---|
| TPE Sex Dolls | 1-2 weeks |
| Silicone Sex Dolls | 3-5 weeks |
Note: Please note that these are estimated production durations. Actual times may vary, particularly during peak periods or due to external factors like severe weather. Prior to shipment, we will provide you with photographs of your order for final confirmation..
Potential Shipping Delays due to Chinese Public Holidays
As all DreamyDoll products are manufactured in China, please be aware that orders placed or processed during Chinese public holidays may experience additional delays. We recommend planning your purchases accordingly to avoid any inconvenience.
Below is a list of major Chinese public holidays in 2026, along with their approximate dates and durations. Please note that specific dates for some holidays may shift slightly based on the lunar calendar and official government announcements.
| Holiday Name | Date (2026) | Duration (Approx.) |
|---|---|---|
| New Year’s Day | January 1 – January 3 | 3 days |
| Chinese New Year | February 15 – February 23 | 9 days |
| Qingming Festival | April 4 – April 6 | 3 days |
| Labor Day | May 1 – May 5 | 5 days |
| Dragon Boat Festival | June 19 – June 21 | 3 days |
| Mid-Autumn Festival | September 25 – September 27 | 3 days |
| National Day | October 1 – October 7 | 7 days |
Shipping Options
DreamyDoll partners with leading international carriers to ensure fast and reliable delivery. Our primary shipping partners include UPS, FedEx, and DHL. We utilize these services to guarantee efficient and safe delivery of your order.
Where DreamyDoll Ships To
DreamyDoll offers FREE Worldwide Shipping on all products. However, due to import laws and regulations, we are unable to ship to certain destinations. These include Islamic countries, India, Africa, and Brazil.
Estimated delivery times for major regions are as follows:
| Region | Estimated Delivery Time |
|---|---|
| United States | 7-12 business days |
| Canada | 7-12 business days |
| Australia | 7-12 business days |
| Europe | 7-12 business days |
| Asia | 5-12 business days |
Customs Duties and Taxes
DreamyDoll strives to make the customs process as smooth as possible for our customers. We are pleased to inform you that all European Union countries and the United States are exempt from customs duties.
EU Countries Exempt from Customs Duties:
Germany, France, Italy, Netherlands, Belgium, Luxembourg, Austria, Spain, Portugal, Ireland, Denmark, Finland, Sweden, Greece, Poland, Czech Republic, Hungary, Slovakia, Slovenia, Estonia, Latvia, Lithuania, Malta, Cyprus, Bulgaria, Romania, and Croatia.
Asian Countries Exempt from Customs Duties:
Cambodia, Indonesia, Japan, Malaysia, Philippines, Singapore, Taiwan, Thailand, UAE, Vietnam.
For other countries, import taxes may be required upon delivery, typically ranging from $100 to $200, depending on the specific country and product. The buyer is responsible for these import taxes and fees. We will provide any necessary assistance during this process.
Shipping Protection
Every order from DreamyDoll includes comprehensive shipping protection. This ensures that your order is fully covered against loss or damage during transit. If your package is lost or damaged, we will provide a free replacement or a full refund. Please note that this protection does not cover losses due to incorrect addresses provided by the customer.
Discreet Packaging
Your privacy is our utmost priority. All DreamyDoll products are shipped in plain, unmarked carton boxes with no external labels or markings that reveal the contents. This ensures complete discretion and confidentiality for your purchase.
Contact Us
Should you have any questions or encounter any issues regarding your shipment, please do not hesitate to contact our customer support team.
You can reach us via email at: support@dreamydoll.com
Our team is available to assist you from Monday to Sunday, 9:00 AM – 6:00 PM (GMT+8, China Time), or Sunday to Saturday, 6:00 PM – 3:00 AM (GMT-8, U.S. Pacific Time).